COVID-19 RESPONSE
Dear Customers,
As the COVID-19 Coronavirus continues to affect our communities, we are taking action to help ease your minds while meeting your needs. But first, a few friendly reminders;
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Our motto at Chappell Tractor is “You’ll Notice the Difference.” We will seek to achieve this to the best of our abilities at this time. We will be here for you to help you continue your daily operations.
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Stay Positive! If we work together (but at a socially safe distance) and stay positive, we will have a bright and exciting spring ahead of us soon!
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We’re happy to provide social distancing & fresh air! We are delighted to serve you wherever makes you comfortable, whether it’s curbside, on our equipment lots, over email & phone, or in a safe and clean space within our offices.
In addition to positivity, here are the solutions we’re offering to better serve you at this time:
Need Parts?
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We now offer Curbside Pick-up! Please call one hour ahead of time to place your order and pay with a credit card over the phone.
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Need a Parts-Diagram? Give us a call, and we’ll be happy to email it to you for reference.
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We now offer Local Parts Delivery! Our dedicated team members would be happy to deliver parts to you at the end of their workday. Give your closest Chappell Tractor location a call for more details.
Need Service?
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Utilize our Delivery Trucks! Please call for pricing.
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Picking up or dropping off your equipment? We’re happy to take credit card payments over the phone to reduce social interaction. Please call one hour before you plan to arrive so we can accept payment and have your equipment ready for pick-up.
Want to Chat with Sales (at a safe distance)?
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We’re happy to accommodate your needs! Let’s take the sales outside for fresh air and open space, or we can chat with you over the phone, email, or even text!
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Still want to test drive that piece of equipment? You’re more than welcome to, with our sales team a safe distance away and in a welcoming and open-air environment. And we’ll make sure to sanitize the unit before and after your test-drive.
Company Measures to Ensure Everyone’s Safety:
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We are regularly cleaning and sanitizing all high traffic areas.
- We are encouraging employees to stay home for any sign of sickness.
- We have installed clear protective shields at all counters for your protection.
Contact Us With Your Orders, Needs, and Requests Today!
Milford
603-673-2640
454 Route 13 South, Milford, NH 03055
Brentwood
603-642-5666
251 Route 125, Brentwood, NH 03833
Concord
603-225-3361
391 Loudon Rd, Concord, NH 03301
**We would like to recognize our equipment neighbors in Vermont (Champlain Valley Equipment) who this response was modeled from.